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Mid-Ohio Appraisal Services: Using Technology to Improve Your Customer Experience
At Mid-Ohio Appraisal Services, technology is the name of the game. We're great at making appraising look easy and we think a lot of it is our ability to understand how to use the newest tools. We use the latest technology available today to complete your appraisal without sacrificing quality or accuracy.
If you asked any number of appraisers, most would agree that appraising is more complicated than it used to be. We offer the highest quality appraisals, and cutting corners would compromise everything we stand for. Therefore, we've simply optimized our routine processes to do more in less time. We strive to be the very best, and we've found that using the very latest in new technology allows us to provide more accurate reports, quicker turnaround times and the very best in customer service.
Let Mid-Ohio Appraisal Services show you how we innovate ordering appraisals
In the past, a great deal of orders were ordered via fax and were confirmed with phone calls once we arrived at the office. Often, in this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different now and when an order is placed on the site, we get an e-mail on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Mid-Ohio Appraisal Services understands that real estate is all about timeliness. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Using Technology in the Field
Gathering the data for an appraisal is an intensive process. We spend quite a bit of time gathering both specific information about the subject property and general data about the local market and developing trends. Mid-Ohio Appraisal Services takes advantage of technology to close the gap once again.
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program created for our phones that even lets us sketch a floorplan right on site. Rather than using that clumsy old tape measure, we're seeing that more appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
Using this technology allows us to ensure that your report is accurate, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Here at Mid-Ohio Appraisal Services we make sure you have more options to receive your report.
Delivery of appraisals as PDF files through e-mail is definitely the standard these days. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days before e-mail. But, we've even been able to improve on e-mail with report delivery with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because of the file size? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client gets a link sent to their email to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Mid-Ohio Appraisal Services simplifies things by using Digital Workfiles
It would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Mid-Ohio Appraisal Services uses all the technology at our disposal technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we're able to retrieve that document at any time and recall just what that job was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Utilizing the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible.
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